Our B2B SaaS Review Methodology
How MerchantDash evaluates business software: our testing approach, scoring framework, and editorial independence.
No Pay-to-Play
We never accept payment to change ratings.
Real Testing
Every product is personally evaluated by our team.
Always Updated
We refresh reviews when products change.
How We Review B2B Software
Evaluation Framework
1. Core Feature Depth (25%) — We test every advertised feature. Tools that deliver on their core promise score higher than feature-bloated platforms.
2. Pricing Transparency (25%) — We document every pricing tier, usage charge, and add-on fee. Hidden fees reduce scores significantly.
3. Onboarding & Time to Value (20%) — We time how long it takes a new user to complete their first meaningful workflow.
4. Integration Ecosystem (15%) — Native integrations with QuickBooks, Shopify, HubSpot, Stripe, and API/Zapier availability.
5. Support Quality (15%) — We contact support with technical questions and rate response time and accuracy.
Last updated: April 2026
Last updated April 11, 2026