What does GDPR compliance mean for software buyers?

If you process data of EU residents, your SaaS vendors must also be GDPR-compliant as data processors. Look for: a signed DPA (Data Processing Agreement) from the vendor, EU data residency options if required, and clarity on which sub-processors handle your data. Many US-based SaaS tools are GDPR-compliant — ask for their DPA before processing EU customer data.